Rollin Hand wrote: ↑Tue Sep 01, 2020 3:43 pm
Robbone, is it that you hate selling, or hate selling for someone else? Maybe the answer is to beat the Millers and the Mailman yourself.
Maybe real estate? Helping people realise their dreams through property ownership and massive, crushing debt?
I don't necessarily
hate selling. It's the quotas and dirty feeling techniques and traps involved in convincing a client to buy shit they don't need. I don't respond well to sales tactics at all. As a customer I'll walk away if I detect a "pitch." I don't need a deal or a bogo, or a percentage off ploy to get me to purchase things. I do research and know what I'm after before I get there. If I'm in your store, you had the best price posted. Just help me get to the exact thing I need and I'll pay a fair price for it, end of story. I don't need a mutherfucker to dance with me, whisper in my ear, buy me a drink, or sing me a song.
So that's the type of "salesman" I was. I'd make sure I was selling things I genuinely thought were good products in the first place, so I didn't have to be misleading. I worked for Sony, Oakley, Carmax, and in video game stores - inventories for most of which were things I believed in. I became very knowledgable about those products, and I told people the truth as I saw it. If someone asked me about a product I thought was stupid, I'd tell them so - and why. I'd much rather be well versed in a product and be available to answer questions a buyer might have rather than
convince anyone of anything.
For example: many times in the game stores people would ask my opinion on games they were considering. I'm a fan of gaming, so I'd usually spend a few minutes of downtime trying every game that came across the desk - new or not. If I thought it sucked, I'd say so.
"Hey, is this Shrek game any good?"
"No, not even for the kiddos who like the franchise. The controls are terrible and there's a bug in it that makes it kill itself about 2/3 of the way through. Try Spyro or Crash Bandicoot instead."
The customer would usually buy it anyway, then try to return it two days later - because most licensed games suck, and because
all Shrek games suck. They'd be upset at me (no returns, only trade value), but then they'd see I was being sincere with the opinion and come back to our store. Maybe I lost a sale, but they'd become loyal over the long run because I wasn't bullshitting them. I did this everywhere, in every job.
That's how I sold stuff, and I did well. I hit quotas and had higher ratings everywhere I went - but that was never fucking good enough. They always wanted me to sell shit
their way, which invariably involved tactics ranging from merely slimy to straight out lying to people.
Not to mention all the fucking annoying and endless point-of-sale upsell bullshit everyone has to endure everywhere. There are places I won't shop because of that crap (looking at you, Gamestop). I hated doing it, and I hate hearing it.
That's why Reverb works for me so well. If someone needs a question answered, they send me a message. I always answer within the hour, and usually within ten minutes. No wasted communication.
"Will you give me a $150 discount?"
"No, but thanks for your interest."
"...*crickets..."
No bullshit, no wasted communication. Those who see value in my work will happily pay what I ask, though I do grant small percentages off for nice folks.
I'm genuinely glad that my stuff sells and people are interested, but at the same time - I really don't care if someone doesn't buy it at all. I had my fun making it, and I know eventually that it will be sold. I have infinite patience for online sales, and I'll pay attention if something sits on a shelf for too long - I simply won't make that type of thing again. The market will tell me.
I sold a certain guitar a few months before Covid fucked everything, and this guy is
still sending me pictures of him jamming on it at gigs. I love that he loves it and uses it to entertain others. He is a happy customer, and I truly care about that. Most retail places/workers don't.
That's the enjoyable part for me, someone was happy with what they got and I helped them get it.
Also: you're right - I don't like working for other people/companies. They usually don't have anyone's best interests at heart - yours or the customers'. Only theirs. Employees
and customers get jobbed in most retail stores. No one wins.
Real estate is normally a good idea - but it's
bananas here right now. I live in a charming little town with plenty of space - space that won't be there in a few years. Building is so nuts that if you need a plumber or electrician, you might have to wait two weeks or more for an estimate - if they even agree to show up for your little pissant job in the first place. They literally might not even return your call. I see more CA and TX plates on cars in town now than I do the local Utah plates. We are seeing spillover from the wealthy looking for homes near Park City's snowy playgrounds. There's a lot of people shifting between CA, TX, CO, and UT - mostly
leaving CA. It's good and it's bad. The city's getting full and the utlilties are getting stretched thin.
There's plenty to go around in real estate here, but the competition here is extremely fierce. We were talking about the Mormon lifestyle last week, well... real estate is the perfect gig for a stay at home mom, so it's really hard for a new agent to get any traction here.
Nah, as of several years ago when I realized what I could potentially turn Neckbolt into... From then on, if I'm hustling, I'm hustling for me.